Managed IT Support

Outsource your IT Support so you can concentrate on your business

" Does you hardware need upgrading?
Do you comply with license regulations?
Not sure how IT can help your business progress? "

We offer an IT Support service to take care of all aspects of your IT requirements. We can advise on hardware lifecycles, procure new hardware and train your staff on how to use it. Become a partner with Arcus Technology and we can help drive your business forward utilising the latest technology.

Stress-Free IT

Also referred to as ‘outsourced IT Support department’, we will look after your server, desktop computers, security, data back-up, recovery and more, leaving you to focus on other areas of your business. Many companies choose to outsource their IT Support, either because there is no IT expertise in-house or the demands of the IT infrastructure require additional support.

Save Cost

No hidden costs or nasty financial surprises. ARCUS is billed on a straight forward, all inclusive monthly basis, enabling you to plan ahead and ensuring you get the best return from your IT investment.

Remote Support

With ARCUS managing your IT Support, you benefit from remote monitoring and diagnostics, which means that we can log into your system and rectify the majority of problems that occur without the need for an on-site engineer, giving you a quicker fix and less downtime.

Proactive Support

Many errors that occur within an IT infrastructure can be avoided through preventative monitoring and maintenance. ARCUS can provide you with a proactive IT Support service whereby we provide routine checks and 24/7 monitoring to give you faster system performance and to safeguard you from downtime.


IT security has become more important for smaller companies as they are often an easier target with less IT security in place to prevent attacks. We specialise in managing the IT security of small to medium sized companies. We use highly skilled IT security engineers who make sure your data and applications are protected. We utilise the very latest IT security tools to guarantee that your business is protected from a security threat.

On-Site Support

We provide on-site IT support to businesses within Klang Valley area, Malaysia. Please contact us to see if we can offer you on-site support.